INTRODUCTION

These Terms and Conditions (“Terms”) shall apply to any transaction between ARLEEN FASHIONS, (“ARLEEN FASHIONS”, “we”, “us” or “our”) and its customers (“customer”, “you” or “your”), whether made online (“arleenfashions.com”) or at ARLEEN FASHIONS Showroom (“Showroom”).
We strive to give you a satisfying experience every time you visit one of the ARLEEN FASHIONS Showroom. Please note that by creating an account, submitting an order and/or making a purchase at any the Showroom, you agree to the Terms set forth below:

ORDER

ARLEEN FASHIONS reserves the right, in its sole discretion and at any time after receiving your order, to accept, refuse, place on hold or cancel any order you submit to us, including: the right to limit quantities purchased. Once we receive your order, we’ll provide you with an email order confirmation. Your receipt of an order confirmation does not signify ARLEEN FASHIONS acceptance of your order or a confirmation of our offer to sell; but simply an acknowledgement that we received your order.
After receiving your order, ARLEEN FASHIONS may contact you to request clarification, additional or missing information regarding your order or your account. It is your sole responsibility to deliver the additional information to ARLEEN FASHIONS in a timely and opportune manner. ARLEEN FASHIONS reserves the right, in its sole discretion, to place your order on-hold or even cancel it if the requested information is not received in time or is incomplete. Orders on-hold will be automatically cancelled 15 days after being submitted if there’s missing information, and a credit will be issued according to these Terms.
In the event ARLEEN FASHIONS makes a change to or cancels an order, we will attempt to notify you by contacting the e-mail and/or phone number provided at the time the order was submitted. If your order is cancelled, ARLEEN FASHIONS will issue a credit for future use equal to the billed amount, per these Terms.
If you wish to make changes or cancel your order, please contact our Customer Experience Team by telephone only at (416) 906-1733 , within 1 business day of submitting your order. We cannot guarantee any order changes. Please ensure to double check your size and colour selection and sizing before submitting. Your order will be confirmed and we cannot guarantee changes after this.

PRICING AND PROMOTIONS

Prices at the Showroom will be displayed in Canadian Dollars. Local currency for arleenfashions.com will be determined by geo-location and shipping address for your order.
ARLEEN FASHIONS reserves the right to change prices for products displayed at/on the ARLEEN FASHIONS Showroom and arleenfashions.com at any time, and to correct errors that may inadvertently occur, including pricing and promotions, even after you have submitted your order.
Promotional codes or coupons may not be combined, unless expressly stated by ARLEEN FASHIONS. In the event where more than one promotional code or coupon has been used by a customer when submitting an order, whether intentionally or not, ARLEEN FASHIONS, at its sole discretion, reserves the right to: i) limit the number of the promotional codes or coupons applied to the order; or ii) cancel or modify the order, per these Terms. No promotional codes, including referral program rewards or email list sign-up codes are applicable towards the purchase of clearance items, even if such items were included in the clearance section for a specific timeframe.
All promotions and discounts at the ARLEEN FASHIONS Showroom shall be subject to these Terms as well as the promotion’s own terms and conditions. In case of conflict between these Terms and the promotion’s own terms and conditions, these Terms shall apply.

PRODUCT INFORMATION AND AVAILABILITY

There may be information at our ARLEEN FASHIONS Showroom and arleenfashions.com that contains errors, inaccuracies, or omissions that may relate to product descriptions, price, offers, and availability. ARLEEN FASHIONS reserves the right to correct any errors, inaccuracies or omissions and to change or update information or cancel orders if any information at the ARLEEN FASHIONS Showroom and arleenfashions.com is inaccurate at any time without prior notice, even after you have submitted your order.
ARLEEN FASHIONS has made and will continue to make every effort to display as accurately as possible the information and colors of our products at the ARLEEN FASHIONS Showroom and on arleenfashions.com. ARLEEN FASHIONS does not guarantee that the correct product colour or texture will be accurately displayed at your device screen.
Given supply and/or fabrication constraints, some of our products may have limited availability for purchase. ARLEEN FASHIONS cannot guarantee availability of a specific product and reserves the right to remove any product from the ARLEEN FASHIONS Showroom or change its availability for purchase at any time, including after you submit an order. In the event ARLEEN FASHIONS cannot supply a product you ordered, at its sole discretion, ARLEEN FASHIONS will: i) contact you to select a different product; or ii) cancel the order and issue a credit for future use equal to your purchase price in full. If the new fabric selected has a different price than the fabric originally selected, ARLEEN FASHIONS will issue a credit or charge you the difference accordingly.

SHIPPING AND DELIVERY

ARLEEN FASHIONS may offer free shipping on orders shipped within Canada. For orders outside Canada, or orders that do not meet the free shipping threshold, ARLEEN FASHIONS will charge a shipping fee per order.
ARLEEN FASHIONS will ship your order via a recognized carrier and will notify you once your order has shipped.
ARLEEN FASHIONS will make its best efforts to ship orders all over the world. However, given certain restrictions outside of ARLEEN FASHIONS control, we may not be able to ship to certain countries.
Prices reflected on arleenfashions.com do not include any duty/customs charges for orders. The payment of duty/customs charges is the sole responsibility of the CUSTOMER.
All estimated shipping dates regarding your order provided by ARLEEN FASHIONS to you, shall be for reference only and may not be considered a guarantee, compromise or commitment from ARLEEN FASHIONS to deliver your order to you on such date. Since the actual delivery of your order can be impacted by events beyond ARLEEN FASHIONS control once it has been shipped, ARLEEN FASHIONS cannot be held liable for late deliveries.
If you need your garments for a special event or specific date, we encourage you to submit your order with at least 60 days in advance of your event or date.

ALTERATIONS | OVERVIEW

ARLEEN FASHIONS believes that fit is the most important part of an outfit.  Alterations are only provided to those purchases made at the ARLEEN FASHIONS Showroom.

RETURNS

Please note that we do not offer refunds under any circumstances. If there is an issue related to the quality of your garment, please contact our Customer Experience Team by telephone at (416) 906-1733 within 48 hours of receiving your order for assistance.

FINAL PROVISIONS

The present Terms and Conditions may be modified, amended and/or substituted anytime by ARLEEN FASHIONS at its sole discretion, with or without prior notice. Your use of arleenfashions.com, as well as any transaction made at our Showroom, will signify your agreement to these Terms. The most recent Terms posted on arleenfashions.com or available at our Showroom will be binding on you and ARLEEN FASHIONS.
You agree to hold harmless and indemnify ARLEEN FASHIONS, its agents and representatives against any and all liability, damages or causes of action (however named or described with respect to or arising out of either: (i) your transactions with ARLEEN FASHIONS; (ii) your use of the ARLEEN FASHIONS Showroom; or (iii) your breach of any representation, warranty, or other provision of these Terms.
You hereby release, waive and discharge any and all claims of damage, loss or causes of action which you or any of your representatives, heirs, next of kin or assignees may have or which may hereinafter accrue to such persons against ARLEEN FASHIONS, its agents and representatives as a result of your transactions with ARLEEN FASHIONS.
These Terms shall be construed in accordance with all applicable federal, provincial and municipal laws and regulations of ARLEEN FASHIONS province or state of incorporation, respectively, and the federal laws applicable therein, without regard to any conflict of law provisions. Any dispute arising under these Terms shall be resolved exclusively by the province, state and/or federal courts of such province or state. The waiver of any provision of these Terms by ARLEEN FASHIONS shall not be considered a waiver of any other provision or of ARLEEN FASHIONS right to require strict observance of each of the terms herein. If any provision under these Terms is considered void, null or illegal for any reason by a relevant authority, such provision must be adjusted just enough to correct such nullity or illegality and shall not affect the other provisions hereof.

Terms & Conditions published: November 1ST, 2019